sandy lin 15/f,tower2 ,bright china,building1,beijing.

　　objective:

　　to contribute developed customer relations and administrative skills to a challenging in a hotel.

　　summary of qualifications:

　　developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

　　detail-and goal-oriented.

　　function well in high-stress atmosphere.

　　knowledgeable on both eeco and aptec computers systems.

　　career history

　　1992-present the oliver hotel,whitewater,ks

　　hotel clerk

　　resolved guests'' needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests，corporate accounts,and suite rentals.inspected rooms.

　　1988-1991 walden hotel,walton,ks

　　hotel clerk

　　trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists.

　　1986-1987 walden hotel,walton,ks

　　sales associate

　　assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.

　　1983-1985 bethel college,north newton,ks

　　secretary

　　responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.

　　education

　　bethany college,lindsborg,ks

　　bachelor of science;sociology,1983

　　preferences

　　furnished upon request.

　　candidate''s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.

　　education is de-emphasized because candidate''s work history is strong.