質(zhì)量管理英文個(gè)人簡(jiǎn)歷

Resume number:	135295802	Updating date:	2008-10-28 23:21:10	no photo
Name:	Miss. Fenfang Huang	Nationality:	China (Mainland)
Current Place:	Zhongshan	Height/Weight:	153 cm?42 kg
Marital Status:	Single	Age:	30 years

Career Objective

Application type:	Jobseeker
Preferred job title:	Customer Manager: CS Supervisor 、 Quality Management/Testing Supervisor((QA/QC Engineer): 、 Consultation Hotline/Call Center Service Staff:
Working life:	5	Title:	No title
Job type:	Full time	Expected Start date:	In two weeks
Expected salary:	￥5,000--￥8,000	Preferred working place:	Guangzhou

Work experience

Company's name: Coca-cola Manufacturing Bottlers （Dongguan）Co.,LtdBegin and end date: 2004-04-2008-08 Enterprise nature: Soly foreign funded enterprisesIndustry: FMCG(Food,Drink,Comestics) Job Title: EA Specialist Job description: lead a consumer service team: 1.analyze consumer complains and report to Head office periodically 2.supervise hot-line center 3.handle escalated complains and batch-complains 4.give supports to bottlers in handling complicated complains and AIC’s inquiries 5.IMCR 6. manage other external affairs, e.g. commonweal affairs 7.compile and maintain documents Reasons for leaving: Company's name: Meizhou Aquaculture Co.,LtdBegin and end date: 2003-07-2004-02 Enterprise nature: Industry: FMCG(Food,Drink,Comestics) Job Title: Quality Inspector Job description: 1.monitor compliance of stuffs, products and sanitation; 2.help in maintaining and compiling quality management documents. Reasons for leaving:

Educational Background

Name of School:	Jimei University
Highest Degree:	Bachelor	Date of Graduation:	2003-06-01
Name of Major 1:	Food Science & Engineering	Name of Major 2:
Education experience:	Start date End date Education organization Majors Certificate Certificate No 2004-04 2008-08 CCCBMC time management,SPC tool,PM etc 2005-11 2008-03 Coke PA&C Annual & Institute Coustomer Compain & IMCR,PA management 2005-11 2006-06 Nanfang Science & Technique College Cambridge BEC,oral English 2006-10 2007-01 Dongguan EF Mid BEC 2007-06 2007-07 Shenzhen 凱洛格 Customer Complain & Crisrs Resolution 2007-12 2007-12 Chinese CorperationTaining Net Efficient Communication & CS Skills 2008-05 2008-06 Dongguan Loyola Communicative Business English Language Certificate of Achivement

Language Ability

Foreign Language:	English	Level:	excellent
Chinese level:	perfect	Cantonese Level:	perfect

Relevant skills and abilities

1.over 5ys work experience，including 2ys management experience 2.always translate pressure into motivity 3.good communication skill,strong team spirit 4.be familiar with computer 5.be mature and responsible 6.good at oral and written English

Self-recommendation letter

1.over 5ys work experience，including 2ys management experience 2.always translate pressure into motivity 3.good communication skill,strong team spirit 4.be familiar with computer 5.be mature and responsible 6.good at oral and written English

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