Jimmie Handrickz

123 East 45 Streets,

Carlisle, MA 6789,

(123) 456 7890

Objective: Looking for the position of a sales representative at a call center in a leading company where I can utilize my skills and education.

Summary of Qualifications:

* More than four years of experience in the service industry

* Ability to sale over calls with enough exposure to the job challenges

* Good exposure to the fast paced work environment at call centers

* Pleasant and clear voice with neutral accents

* Excellent convincing powers developed through complete knowledge of the product and the related fields

* Good typing skills

* Proficient with MS Word, MS Excel and MS Power Point

* Great patience and persistence during the conversation with the customer

* Excellent communication skills

* Able to work under pressure

Professional Experience:

Global Telemarketing, Carlisle, MA (2006-Present)

* Receiving a list of promising clients and making calls to each client regarding the purchase of credit cards of the United bank

* Using good greetings to open the calls and confirming the permissions from clients to start the conversations

* Finding out the problems or the current banking needs of the customers

* Tell the clients about the advantages of the credit cards

* Conveying the clients about the financial and social background of the bank and its abilities to provide credits

* Responsible to follow ups with frequent callings for clients with busy work schedules

* Organizing the sale sheets and drafting a report at the end of each day

Education:

* Graduated in Arts with specialization in statistics, from Boston State University, Boston (2004)

* Completed associate diploma in Business management from Boston State University, Boston (2006)

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