- 相關(guān)推薦
Everyday Etiquette for Office Life2
Getting along with the boss
What bosses want is fairly simple. They want good employees, loyal, hardworking team players, in a nutshell1. Beyond this, what they expect in terms of deference2 is often more subtle and left to the employee to discern3. The amount of deference bosses expect varies from office to office, but here are some general guidelines:
。 Show respect by letting your boss go through doors and exit elevators ahead of you.
。 Be slow to use first names.Until a boss tells you to call him " John" instead of " Mr.Leland," stick with the title,especially if you're young and newly hired.If the boss doesn't tell you what to call him, and you notice that everyone uses his first name,then after a few weeks or months on the job,you can switch to it,too.
。 Let the boss take the lead in conversation. This doesn't mean you never start a conversation or that you don't say good morning, just that most of the time you take your cue from4 her. In general, bosses get to set the tone, time, place, and content of your talks. It's presumptuous5 for a mailroom clerk (or almost any other employee) to take it upon himself 6 to discuss golf, for example, with the chairman of the board while they're sharing an elevator.
What makes a good employee?
There are ten simple rules that will make you beloved of bosses, fellow workers, and customers alike:
1. Be there when you're supposed to be. Show up on time and stay until quitting time. If you've ever called a business five minutes before closing and gotten an employee who'd already gone home mentally,you know what this is about. Stay on the job until it's time to leave.
2. Be dependable. If you say you'll do something, then do it. Others are counting on you.
3. Meet deadlines. Others may need your work before they can do theirs.
4. Be a team player. Don't go to the boss with every little criticism of a co-orker. All around, it's easier to work with others than against them, and workplaces should be team-oriented.
5. Keep your private life out of the workplace as much as possible. Obviously you can't do this every minute,but it's still better to keep outside interference to a minimum.
6. Be courteous to everyone——the " small" people as well as the bigwigs7.
7. Be fair to everyone. Treat everyone the same,regardless of gender, religion, race——or personality.
8. Respect others' privacy. Don't read a co-worker's mail or go through someone's desk unless it's absolutely necessary to do so.
9. Don't gossip. Sound like a funny rule for office life? Well, lots of offices are hotbeds8 of gossip, and lots of damages get done. Good employees skip9 the gossip circuit10.
10. Accept criticism graciously. Try to avoid taking it personally, and use it to improve your performance.
與老板相處
老板所需相當(dāng)簡(jiǎn)單。他們需要好的雇員——簡(jiǎn)言之,忠誠(chéng)、勤勉的團(tuán)隊(duì)合作伙伴。此外,他們?cè)诠ы樂(lè)矫鎸?duì)雇員的期望就往往比較微妙,這要由雇員自己去感受了。老板們到底期望多少順從,因辦公環(huán)境的不同而不同,但是這里有一些基本的行為準(zhǔn)則:
。尷习逑冗M(jìn)門,先下電梯,以示尊敬。
。灰庇谥焙羝涿。在老板讓你稱呼他"約翰"而不是"利蘭先生"之前,一定要用頭銜稱呼,特別當(dāng)你是一位年輕人又是初來(lái)乍到時(shí)。如果老板沒(méi)有告訴你怎么稱呼他,而你又發(fā)現(xiàn)每位雇員都直呼其名,那么工作幾周或幾個(gè)月后,你也可以直呼其名。
。尷习宕蜷_(kāi)話題。這并不是說(shuō)你絕不能先開(kāi)口或連聲"早上好"都不說(shuō),而是在大多數(shù)時(shí)間里根據(jù)老板的指點(diǎn)或暗示行事。一般說(shuō)來(lái),老板定下你們交談的基調(diào)、時(shí)間、地點(diǎn)和內(nèi)容。如果一名收發(fā)室人員(或任何其他雇員)和董事長(zhǎng)碰巧共乘一部電梯,前者打開(kāi)話題,比如說(shuō)打高爾夫球,那他必定被認(rèn)為是膽大妄為的。
如何成為一名好雇員?
以下10條簡(jiǎn)單準(zhǔn)則能夠幫助你贏得上司、同事、甚至是客戶的喜愛(ài):
1.要守時(shí)。準(zhǔn)時(shí)上班不早退。如果你曾經(jīng)在下班前5分鐘與一家公司通了電話,而你有一位心思已飛回家的雇員,你應(yīng)該知道那會(huì)是什么結(jié)局。不到下班時(shí)間不要早退。
2.要可靠。如果你說(shuō)你要做什么,那一定要做。別人都指望著你呢。
3.在截止期限內(nèi)做完事。他人也許需要你完成的東西,他們才能開(kāi)始工作。
4.要有團(tuán)隊(duì)精神。不要因?qū)ν乱稽c(diǎn)點(diǎn)不滿就去找老板。不管怎么說(shuō),與別人共事比互相拆臺(tái)要容易些。工作場(chǎng)所應(yīng)該具有團(tuán)隊(duì)精神。
5.盡量不把私生活帶到工作中。顯然你不可能時(shí)時(shí)做到這一點(diǎn),但還是盡量減少外界干擾為好。
6.對(duì)誰(shuí)都要有禮貌——不管是"小人物"還是"頭頭腦腦".
7.公平對(duì)待人。一視同仁,不論其性別、宗教、種族或性格。
8.尊重他人的隱私。除非不得已,不要閱讀同事的信件或亂翻他人的辦公桌。
9.不要說(shuō)閑話。對(duì)辦公室而言,這一條聽(tīng)上去似乎是滑稽的辦公室規(guī)則?但是許多辦公室是閑言碎語(yǔ)的滋生地,造成了許多不良后果。好雇員應(yīng)該避而遠(yuǎn)之。
10.大方地接受批評(píng)。就事論事,不要感到自尊心受損,將批評(píng)化作改進(jìn)你工作的動(dòng)力。
注釋:
1.in a nutshell簡(jiǎn)括地(說(shuō))
2.deference n.遵從,尊敬
3.discern vt.識(shí)別,區(qū)別
4.take one's cue from學(xué)…的樣,聽(tīng)…的勸告
5.presumptuous adj.放肆的
6.take upon oneself(主動(dòng))承擔(dān),攬事
7.bigwig n.[口]要人,大亨
8.hot bed n.[喻]溫床,滋事之所
9.skip vt.[口]故意略去
10.circuit n.[喻]途徑,thegossip~小道消息途徑
【Everyday Etiquette for Office Life2】相關(guān)文章:
Daily Office Routine(III)07-06
office里的職場(chǎng)壞話07-12
KPMG HK office 筆試通知09-15
KPMG CD office 面試經(jīng)驗(yàn)07-14
Office文檔保護(hù)的全套方案08-19