商務(wù)Email一學(xué)就會之回復(fù)請求

　　顧客是上帝。而對商家而言，直接的上帝就是客戶。讓客戶滿意是商家贏得成功的制勝法寶。本文教你如何回復(fù)客戶請求。

　　From: X X X
　　To: X X X
　　Date: X X X
　　Subject: Instruction Manuals Have Been Sent

　　Dear Ms. Schaeffer:

　　I understand that you recently requested more multilingual instruction manuals for the ABC mobile phones you recently ordered from us.

　　We have sent you 200 instruction manuals as you requested by express mail. Customer satisfaction is a major priority of our company and we appreciate your continued patronage. It is because of clients like you that we continue to offer quality merchandise and service.

　　Feel free to contract with us if you have any requests.

　　Sincerely,

　　Sandy Fei

　　Customer Service Representative

　　★ 常用表達方式

　　表達為客戶服務(wù)的宗旨：
　　Customer satisfaction is a major priority of our company.

　　☆ 相關(guān)詞語

　　customer service 客戶服務(wù)
　　major priority 優(yōu)先考慮
　　patronage 惠顧

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