職場(chǎng)必須學(xué)會(huì)的社交禮儀
職場(chǎng)辦公禮儀與職場(chǎng)待人接物的禮儀一樣重要，一個(gè)好的態(tài)度是絕對(duì)別人對(duì)你印象的關(guān)鍵。對(duì)OL們來(lái)說(shuō)，微笑是最基本的，想讓你的上司給你升職的機(jī)會(huì)，那么好的態(tài)度與微笑是非常重要的，分享推薦一個(gè)女性職場(chǎng)必須學(xué)會(huì)的辦公禮儀，做魅力OL無(wú)壓力。
互相尊重
人與人之間交往一定要互相尊重，這是非常重要的第一。如果你仗著自己有背景，有權(quán)勢(shì)就不給人好臉色看，或者語(yǔ)出傷人。這些都只會(huì)給你自己帶來(lái)麻煩，只有給予對(duì)方尊重才有溝通。如果對(duì)方不尊重你時(shí)，你也要適當(dāng)?shù)恼?qǐng)求對(duì)方的尊重，否則很難溝通。既然互相尊重了，那么自然也就不會(huì)再過(guò)多的挑剔，所謂人不犯我我不犯人，說(shuō)是就是這個(gè)道理，接人待物也好，還是電話(huà)與溝通也好，只有尊重才能是做好溝通最快的關(guān)鍵。
做人要坦白
坦白的講出內(nèi)心的感受和想法，是一個(gè)做為職場(chǎng)人最重要的第二點(diǎn)。不要面對(duì)問(wèn)題總是支支吾吾吐不出一個(gè)字，這樣的人會(huì)讓上司感到反感。如果你做錯(cuò)了事情，那么就要坦白的'說(shuō)出來(lái)，并附上一句真誠(chéng)的道歉。在職場(chǎng)上打死不認(rèn)錯(cuò)是大忌，一旦被發(fā)現(xiàn)你隱瞞真相，那么你的人品將會(huì)被大打折扣。在討論問(wèn)題上，不需要拐彎抹角，因?yàn)檫@是為了大家的利益以及公司利益著想，就算兩個(gè)人之間曾經(jīng)有過(guò)摩擦，但在利益面前，可以適當(dāng)先放下，過(guò)后再進(jìn)行坦白說(shuō)清楚原因。
謹(jǐn)防禍從口出
雖然說(shuō)直來(lái)直往沒(méi)有錯(cuò)，但在職場(chǎng)中是非常忌諱此類(lèi)的直言。禍從口出，相信看宮廷勾心斗角的網(wǎng)友們一定也相信在職場(chǎng)中也不缺乏這類(lèi)的問(wèn)題。如果說(shuō)了不該說(shuō)的話(huà)，往往需要花費(fèi)很大的代價(jià)去彌補(bǔ)，正是所謂的“一言既出，駟馬難追”、“病從口入，禍從口出”，有的甚至還可能造成無(wú)可彌補(bǔ)的終生遺憾!所以溝通不能夠信口雌黃、口無(wú)遮攔，但是完全不說(shuō)話(huà)，有時(shí)侯也會(huì)變得更惡劣。
職場(chǎng)英語(yǔ)：社交禮儀篇
1.on behalf of 為了…的利益; 代表…;
2.express…welcome 表達(dá)……歡迎
3.in one's name以…的名義
4.I'm honored/privileged to我很榮幸
5.Propose a toast 舉杯;敬酒
6.On the occasion of 在…的時(shí)候
7.Gracious invitation and hospitality 盛情邀請(qǐng)和款待
8.Extraordinary arrangement 精心安排
9.gratitude to 感激
【實(shí)用例句】
1. - Patrick: Here I'm on behalf of my colleagues; I'd like to extend my sincerest welcome to your arrival.
帕特里克：在這里，我代表我的同事，向你們的到來(lái)表達(dá)最真摯的歡迎。
2. - Patrick: Please allow me to express our gratitude to the president of Harvard University.
帕特里克：請(qǐng)?jiān)试S我向哈佛的校長(zhǎng)表達(dá)真摯的謝意。
3. - Patrick: On behalf of this group and also in my own name, I'd like to invite Mr.Mayor to our country for a visit.
帕特里克：我謹(jǐn)代表這個(gè)集團(tuán)，并以我個(gè)人的名義，邀請(qǐng)市長(zhǎng)先生去我國(guó)參觀游覽。
4. - Patrick: I'm honored to have the opportunity to stand here and make a speech to all of you.
帕特里克：我很榮幸能有機(jī)會(huì)站在這里，向大家發(fā)表演講
5. - Patrick: I suggest that we propose a toast to the success of this conference.
帕特里克：我建議我們?yōu)檫@次會(huì)議的成功干杯。
6. - Patrick: I'd like to thank Mr. President, on the occasion of the 60th anniversary of this company.
帕特里克：值此公司成立60周年之際，我想要感謝公司的董事長(zhǎng)。
7. - Patrick: I especially want to thank the organizer of this luncheon for his gracious invitation and incomparable hospitality.
帕特里克：我尤其想要感謝這次午宴的組織者，感謝他的熱情邀請(qǐng)與無(wú)與倫比的好客精神。
8. - Patrick: I have to say, your extraordinary arrangements make us more than delightful on this journey.
帕特里克：我必須要說(shuō)，你們的精心的安排讓我們?cè)谶@趟旅行中十分愉悅。
職場(chǎng)英語(yǔ)角 get10大溝通新技能
職場(chǎng)英語(yǔ)角 get10大溝通新技能
在快節(jié)奏的職場(chǎng)生活中，怎樣才能混得如魚(yú)得水，左右逢源呢?既可以和老板做朋友，又能和下屬打成一片，是不是每位職場(chǎng)小白的終極目標(biāo)呀?在數(shù)字時(shí)代員工必須懂得如何有效地當(dāng)面?zhèn)鬟f和接收訊息，當(dāng)然通過(guò)電話(huà)，郵件和社交媒體等渠道也不例外。下面英語(yǔ)角小編，給各位小白分享獨(dú)家珍藏的十個(gè)新技能，趕緊收藏吧!
The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email and social media.
無(wú)論在何種環(huán)境的職場(chǎng)里，有效且得體地與上司，同事以及下屬的溝通都是一門(mén)不可忽視的學(xué)問(wèn)。在數(shù)字時(shí)代的員工必須懂得如何有效地當(dāng)面?zhèn)鬟f和接收訊息，當(dāng)然，通過(guò)電話(huà)，郵件和社交媒體等渠道也不例外。
Here are the top 10 communication skills that will help you stand out in today's job market.
下面是10個(gè)短小而精悍的溝通技能，一旦掌握了，你就能在職場(chǎng)中脫穎而出。
1.Listening
1. 用心聆聽(tīng)
Being a good listener is one of the best ways to be a good communicator.
懂得側(cè)耳傾聽(tīng)，是成為好的溝通者的最佳方法。
Through active listening, you can better understand what the other person is trying to say, and can respond appropriately.
通過(guò)積極主動(dòng)地聆聽(tīng)他人的話(huà)，你能更容易領(lǐng)略到其他人想表達(dá)的意思，并能給出恰當(dāng)?shù)姆答仭?/p>
2.Nonverbal Communication
2.非言語(yǔ)溝通
Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey.
你的肢體語(yǔ)言，眼神交流，手勢(shì)和語(yǔ)氣都能為你想表達(dá)的訊息潤(rùn)色。
Also pay attention to other people's nonverbal signals while you are talking.
當(dāng)你在說(shuō)話(huà)時(shí)，多多留意他人的非言語(yǔ)特征。
Often, nonverbal signals convey how a person is really feeling. For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth.
因?yàn)橥ǔ�，非言語(yǔ)特征傳達(dá)著一個(gè)人的真實(shí)所想。比如說(shuō)，如果對(duì)方?jīng)]有跟你進(jìn)行眼神交流，那么他/她有可能感到拘謹(jǐn)或試圖隱瞞事實(shí)。
3.Clarity and Concision
3.簡(jiǎn)單明了
Try to convey your message in as few words as possible. Think about what you want to say before you say it; this will help you to avoid talking excessively and/or confusing your audience.
表達(dá)個(gè)人所想時(shí)盡可能言簡(jiǎn)意賅。在表達(dá)前先想好怎么說(shuō)，這樣能夠避免過(guò)度表達(dá)以及使你的聽(tīng)眾感到困惑。
4.Friendliness
4.友好待人
Through a friendly tone, a personal question, or simply a smile, you will encourage your coworkers to engage in open and honest communication with you. This is important in both face-to-face and written communication. When you can, personalize your emails to coworkers and/or employees - a quick "I hope you all had a good weekend" at the start of an email can personalize a message and make the recipient feel more appreciated.
以一種友好的，人性化的提問(wèn)方式，或者僅僅是一個(gè)微笑，都能促進(jìn)你與同事間建立開(kāi)放且真誠(chéng)的對(duì)話(huà)交流。無(wú)論是面對(duì)面的交流還是書(shū)面交流，能做到這一點(diǎn)都很重要。當(dāng)你能夠做到這一點(diǎn)，貼心地在發(fā)送給同事或員工的郵件開(kāi)頭附上“周末愉快!”這樣的話(huà)語(yǔ)，能夠使郵件生動(dòng)起來(lái)還能使收件人感到更賞心悅目。
5.Confidence
5.自信心
It is important to be confident in all of your interactions with others. Confidence ensures your coworkers that you believe in and will follow through with what you are saying. Be sure you are always listening to and empathizing with the other person.
當(dāng)你與他人進(jìn)行溝通交流時(shí)，保持自信心是一件至關(guān)重要的事情。自信心能夠使你的同事信服并跟隨你的思路。請(qǐng)確保自己總是保持聆聽(tīng)的態(tài)度以及對(duì)他人的同理心。
6.Empathy
6.換位思考
Even when you disagree with an employer, coworker, or employee, it is important for you to understand and respect their point of view. Using phrases as simple as "I understand where you are coming from" demonstrate that you have been listening to the other person and respect their opinions.
即使你并不同意你的老板，同事或員工，你也得理解和尊重他們的觀點(diǎn)。該怎么說(shuō)?就這么簡(jiǎn)單：“我理解你的出發(fā)點(diǎn)”以表示你有在傾聽(tīng)他們的話(huà)并尊重他們的觀點(diǎn)。
7.Open-Mindedness
7. 開(kāi)放的心態(tài)
A good communicator should enter any conversation with a flexible, open mind. Be open to listening to and understanding the other person's point of view, rather than simply getting your message across.
優(yōu)秀的溝通者都能以靈活、開(kāi)放的心態(tài)迎接任何一種交談。以開(kāi)放的心態(tài)聆聽(tīng)并理解他人的觀點(diǎn)，而不是僅僅讓信息在腦海里過(guò)一遍而已。
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