酒店英語面試的情景對話
有誠意的找工作不妨給自己提前來段情景面試,在酒店面試時,高級餐廳往往會讓你模擬展開一段工作英語對話,如果你不知道基本的酒店英語問候語及情景對話內容則會顯得非常尷尬,下面就帶你一起見習酒店面試英語情景對話,希望能在您求職路上助您一臂之力。
酒店人員與顧客間的情景對話
A:Would you please tell me the daily service hours of the dining room?
請告訴我餐廳每天的服務時間,好嗎?
B:Our restaurant is open 24 hours a day.
我們是24小時營業(yè)餐廳。
A:Have you any vacant(spare) room in the hotel?
旅館里有空余房間嗎?
B:Of course,It is on the 14th floor and the daily rate is 90.
當然,房間在14層,每天的房費是90美元。
A:Where is the hotel bathroom?
請問酒店洗手間在哪里?
B:There is a washroom at the end of the corridor.
洗手間在走廊盡頭。
酒店面試考官與應聘者的英語對話
1、Why are you leaving your present job?
你為何要離開現(xiàn)職呢?
I liked the work. However, the hotel is too small for me to widen my experience.
我喜歡那份工作,但那家賓館太小了,難以增長我的工作經驗。
2、I woild like you to tell me some of what you have been doing recently.
我想請你告訴我你最近一直在做什么?
Every day I go to work on time to guarantee the proper operation of the front desk.
我每天按時上班,以保證前臺工作的順利進行。
We accept booking,tell about room rates,find out how the bill will be paid and help the guests to check in and check out.When some guests want to have cancellations,change rooms or extend a reservation,we should always offer our help with courtesy.
我們接受訂房、解釋房價、看顧客以什么方式結算,幫助顧客入住及結賬。如果有顧客要求取消預訂、換房間或延長住宿時間,我們總是給予周到服務。
4、In what way do most clients check out?
多數(shù)顧客以什么方式結賬?
Most clients check out by credit card,traveller is cheques or Master card.Our hotel doesn not accept personal cheques.
多數(shù)顧客用信用卡、旅行支票或萬事達卡結賬。我們不接受個人支票。
5、How do you deal with a reservation mix-up?
你們如何處理訂房出現(xiàn)的差錯?
If we are booked solid,I would first of all apologize to the clients for this mistake.Then I will ask them to rest on the chairs while I contact another hotel for them.
如果所有房間都已訂完,我先向顧客道歉,然后請他們坐下休息,我為他們另外聯(lián)系一個賓館。
6、Why are you interested in working with our hotel?
你為何對到我們酒店工作感興趣?
My past work experience is closely related to this job.I am confident of doing the job well.Therefore I am desirous to get this post.
我過去的經驗同這份工作密切相關,我有信心把它做好。因此我很想得到這一職位。
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