東航英語(yǔ)面試問(wèn)題
通過(guò)面試可以初步判斷應(yīng)聘者是否可以融入自己的團(tuán)隊(duì)。小編整理的東航英語(yǔ)面試問(wèn)題，希望大家喜歡!
1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself
能用英語(yǔ)自我介紹嗎?
2、Why did you leave (are you leaving) your job?
為什么你要離職?
3、What is your career plan in next 5 years?
您對(duì)自己未來(lái)五年內(nèi)的職業(yè)生涯計(jì)劃是什么?
4、What kind of value/contribution will you bring in if you join our hotel?
如果我酒店雇用你，你覺(jué)得可以為酒店帶來(lái)什么樣的'貢獻(xiàn)?
5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
描述一下你曾經(jīng)遇到過(guò)的一個(gè)很不滿的客人，你是如何解決的?并且說(shuō)說(shuō)你從中學(xué)到了什么?
6、How do you handle negative feedback from customers?
你是如何處理客戶的負(fù)面反饋/投訴的?
7、How do you understand the “service consciousness” in service industry?
您如何理解服務(wù)行業(yè)的“服務(wù)意識(shí)”?
8、What kind of people/manager do you like to work with?
你喜歡和什么樣的人/經(jīng)理一起工作?
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