題目:你認(rèn)為哪種類型的管理模式是有成效的
問:談?wù)勀闼J(rèn)識的卓有成就的經(jīng)理、管理者,或其他處于領(lǐng)導(dǎo)位置的人。
答:我曾碰到過一位非常優(yōu)秀的教授,在他給我們上新課之前,總會復(fù)習(xí)上
一課的重點(diǎn)。他細(xì)心地觀察我們的反應(yīng),我們一旦有疑惑,他就會重復(fù)所講的內(nèi)
容。有時他會問些反饋性的問題“你們還有什么困難嗎?”,他從來不作太多的
假設(shè),也不會讓我們因?yàn)槲茨苎杆僬莆找粋概念就覺得自己很愚蠢。
請談?wù)勔粋管理者的管理模式和人際技巧。重點(diǎn)在建設(shè)性上,那就是他是如
何工作的,而不在于他做什么類型的工作。他是如何能夠取得如此驕人的成就并
能得到你的贊許的?
Q:Tell me about an effective manager,supervisor,or other person in
a leading role you ve known.
A:The best professor I ever had always reviewed me most important
points from our last class before he moved on to new material.He also
watched our faces carefully and repeated information whenever he saw a
blank stare.Sometimes he would just ask for feedback by saying,“What are
you having difficulty with?”He never assumed too much or made us feel
dumb for not grasping a concept quickly.
問:你認(rèn)為哪種類型的管理模式是有成效的?
答:有些人充當(dāng)教練而不是專家,我總能從他們身上學(xué)到有價值的`東西。當(dāng)
別人有問題向我請教時,我會盡力提供幫助,就如和他一塊分析推理一樣,在幫
助他時我也在學(xué)習(xí),但我從來不給對方答案,我想幫他樹立獨(dú)立解決問題的信心
更重要。這個問題與“講講你所認(rèn)識的卓有成效的經(jīng)理或管理者”很相似,舉一
個你個人或眾所周知的領(lǐng)導(dǎo)人卓有成效的領(lǐng)導(dǎo)的例子。為什么該領(lǐng)導(dǎo)能有這么大
的成就?談?wù)勀阕约旱墓芾砟J胶湍闩c同事和領(lǐng)導(dǎo)之間的人際關(guān)系,并且談?wù)勀?br />
如何從你所欽佩的領(lǐng)導(dǎo)人身上學(xué)到好的習(xí)慣!
Q:What type of management style do you think is effective?
A:I ve always learned well from people who act as coaches rather
than experts.When someone comes to me with a problem,I try to act as if
I'm reasoning through the problem with the person,learning as I go.I never
just give an answer.I want employees to develop confidence in creating
answers for themselves.
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