Dear Sir/Madam:

　　Are you searching for a telecommunications manager with expertise in project management and team leadership?

　　I specialize in creating and implementing high-performance strategies that directly impact growth and profitability of large telecommunications companies. In addition to my knowledge of business processes, I also offer proficiency in telecom software development and cutting-edge technologies.

　　I am relocating to Shenzhen and would be interested in opportunities with your firm. Currently, I serve as manager for BIT Company's Information Industry Division. Briefly, some of my accomplishments include:

　　Developed a tool to track and forecast price,quantity,and revenue, which enables client to monitor business performance

　　Implemented a customized end-to-end testing process and SQL database

　　My business acumen, technical expertise, and leadership capabilities have contributed to a number of successful projects. The enclosed resume outlines my credentials and accomplishments in greater detail. I would welcome an opportunity to meet with you for a personal interview.

　　Sincerely,

　　yjbys

　　客服人員英文簡歷范文

　　CUSTOMER SERVICE REPRESENTATIVE(Sales)

　　Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

　　SUMMARY OF QUALIFICATIONS

　　Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.

　　Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.

　　Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.

　　Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.

　　Exceptional communication/interpersonal and organizational skills.

　　EXPERIENCE

　　1989-Present OXBRIDGE,INC.

　　Interface with merchandising personnel,at all levels,and provide technical information on company products and services.

　　Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.

　　Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.

　　Coordinate delivery schedules and monitor delivery personnel.

　　Organize promotional demonstration activities for home and Hew York marketing office.

　　Respond to and resolve customer complaints.

　　Manage office operations and produce correspondence.

　　Control stock and conduct purchasing procedures.

　　Assist sales department in establishing client base/sales territories.

　　EDUCATION

　　1993-Present PROPHET JUNIOR COLLEGE

　　Associate Degree Program

　　Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.

　　Notice

　　Background summary accentuates candidate's acquired professional skills and impressive track record.

　　Listing relevant courses adds weight to candidate's educational credentials.