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OBJECTIVE:
¡¡¡¡To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
¡¡¡¡Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
¡¡¡¡Detail-and goal-oriented.
¡¡¡¡Function well in high-stress atmosphere.
¡¡¡¡Knowledgeable on both EECO and APTEC computers systems.
¡¡¡¡CAREER HISTORY
¡¡¡¡2012-Present THE OLIVER HOTEL,Whitewater,KS
¡¡¡¡Hotel Clerk
¡¡¡¡Resolved guests#39; needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests£¬corporate accounts,and suite rentals.Inspected rooms.
¡¡¡¡
¡¡¡¡2008-2011 WALDEN HOTEL,Walton,KS
¡¡¡¡Hotel Clerk
¡¡¡¡Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
¡¡¡¡
2006-2007 WALDEN HOTEL,Walton,KS
¡¡¡¡Sales Associate
¡¡¡¡Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
¡¡¡¡
¡¡¡¡2003-2005 BETHEL COLLEGE,North Newton,KS
¡¡¡¡Secretary
¡¡¡¡Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
¡¡¡¡
¡¡¡¡EDUCATION
¡¡¡¡BETHANY COLLEGE,Lindsborg,KS
¡¡¡¡Bachelor of Science;Sociology,2003
¡¡¡¡
¡¡¡¡PREFERENCES
¡¡¡¡Furnished upon request.
¡¡¡¡
¡¡¡¡Candidate#39;s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
¡¡¡¡Education is de-emphasized because candidate#39;s work history is strong
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