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酒店客房常用英語(yǔ)口語(yǔ)
在酒店工作中，比較常用到英語(yǔ)的是餐廳，前臺(tái)，客房，禮賓，總機(jī)及銷售。以下是小編精心整理的酒店客房常用英語(yǔ)口語(yǔ)，歡迎大家借鑒與參考，希望對(duì)大家有所幫助。
酒店客房常用英語(yǔ)口語(yǔ)1
1、Housekeeping .May I come in?
客房服務(wù)員。我能進(jìn)來(lái)嗎?
2、Here are the light switch，the temperature adjuster,the closet and the minibar.
這是電燈開(kāi)關(guān)、溫度調(diào)節(jié)器、衣柜和小冰箱。
3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.
浴室內(nèi)有兩個(gè)插座，分別是用于110伏和220伏電壓。
4、The hot water supply is round theclock in our hotel.
我們賓館有24小時(shí)的熱水供應(yīng)。
5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.
這是掛門餐牌。請(qǐng)標(biāo)明用早餐的品名和時(shí)間，并把它掛在門外。
6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.
這是我們賓館的服務(wù)指南和電話號(hào)碼本。您可以從房間內(nèi)打國(guó)內(nèi)直撥電話和國(guó)際直撥電話。
7、Excuse me .May I clean your roomnow?
對(duì)不起，打擾了。我現(xiàn)在能不能為您打掃房間?
8、We usually make up the check-outrooms first, but we can do your room earlier on your request.
我們通常先做走房，但我們也可以按您的'要求先做您的房間。
9、I’m sorry to hear that you’reill. Shall I get you a doctor?
聽(tīng)到您生病了，我很遺憾。要我給您請(qǐng)個(gè)大夫嗎?
10、If you don’t want to be disturbed, just hangthe DND sign outside the door.
如果您不想被打擾，就請(qǐng)將這“請(qǐng)勿打擾”的牌子掛在門外。
11、I’m afraid you’ll have to contact the frontoffice for the extra bed.
恐怕您得和前廳部聯(lián)系加床事宜。
12、Just leave your laundry in the laundry bag.
請(qǐng)把要洗的衣物放在洗衣袋中。
13、We charge 50% more for the expresslaundry service.
快洗服務(wù)我們加收50%費(fèi)用。
14、Our hotel will pay for the laundry damage.The indemnity shall not exceed 10 times the laundry fee.
我們飯店會(huì)賠償洗衣毀損。賠償費(fèi)不超過(guò)洗衣費(fèi)的10倍。
15、Our guest center provides baby-sittingservices. There are some experienced and reliable baby-sitters.
我們房務(wù)中心提供嬰兒看護(hù)服務(wù)。那兒有富有經(jīng)驗(yàn)且又可靠的保姆。
16、The baby-sitting service is 10 yuanan hour, for a minimum of 4 hours.
托嬰服務(wù)收費(fèi)為每小時(shí)10元，4小時(shí)起算。
17、I’ll bring one more blanket to you rightaway.
我馬上給您再拿條毯子來(lái)。
18、I’m sorry, but you’ll have to pay penalties for it.
對(duì)不起，為此您需付罰金。
19、I’m awfully sorry about it.
我對(duì)此十分抱歉。
20、I do apologize for my mistake.
我為我的錯(cuò)誤而道歉。
21、Sorry to have caused you so much trouble.
對(duì)不起，給您添麻煩了。
22、Iassure you it won’t happen again. I’ll be more careful another time.
我保證這件事以后不會(huì)再發(fā)生了。以后我一定要仔細(xì)些。
23、Guest–Why hasn’t my baggage been sent up yet?
客人：我的行李怎么還沒(méi)有送上來(lái)?
24、GSA-I’m sorry for the slowness. The bellman iscarrying your baggage up now.
服務(wù)員：我為服務(wù)遲緩而表示抱歉。行李員正在將您的行李送上來(lái)。
25、Guest -This pillow case is so dirty .
客人： 這個(gè)枕套這么臟。
26、GSA -I’m sorry. Thank you for bringing this to my attention. I’ll bring you a clean one at once.
服務(wù)員：對(duì)不起，謝謝提醒我這些。我馬上給您拿個(gè)干凈的來(lái)。
27、Guest -Theair-conditioner is not working well.
客人：空調(diào)器出了問(wèn)題。
GSA -Sorry.I’ll send for an electrician to fix it right away.
服務(wù)員：對(duì)不起，我馬上給您請(qǐng)個(gè)電工來(lái)修理。
28、Just amoment, please, sir. I’ll get you the manager to take care of the problem.
請(qǐng)稍候，先生。我給您請(qǐng)經(jīng)理來(lái)解決這個(gè)問(wèn)題。
29、May I make the turn-down service for you now?
我可以做夜床嗎?
30、May I supply the Mimi-bar for you?
我可以補(bǔ)充您的小酒吧嗎?
酒店客房常用英語(yǔ)口語(yǔ)2
客房送餐服務(wù)
經(jīng)典對(duì)話
R= Clerk of Room Service 客房服務(wù)部服務(wù)員 G=Guest 顧客
R：Good morning, Room Service, may I help you?
早上好，客房服務(wù)部。有什么能為您效勞嗎？
G：I’d like to have a meal in my room.
我想在房間用早餐。
R：Certainly, sir. We offer two types of breakfast. American and continental. Which one would you prefer?
好的，先生。我們提供美式和歐式兩種早餐，您喜歡哪種？
G：What does a continental breakfast have?
歐式早餐有什么呢？
R：Chilled orange juice, toast with butter, coffee or tea.
有冰凍橙汁、黃油吐司、咖啡或茶。
G：That’ll be fine . I’ll take it. I’d like a white coffee with two sugars, please.
好吧，我就要這個(gè)。我的咖啡要加奶精和兩塊糖。
R：I see. May I have your name and room number ,please?
明白了。能告訴我您的姓名和房間號(hào)嗎？
G：Sure. It’s Jefferson Black in Room 1506.
好的，是 1506 房的杰斐遜.布萊克。
R：Let me confirm your order. Mr. Jefferson Black in Room 1506,continental breakfast, white coffee with two sugars. Is that right?
讓我確認(rèn)一下您的訂單：1506 房的杰斐遜.布萊克先生，要一份歐式早餐，要加奶精和兩塊糖的咖啡，是這樣的嗎？
G：exactly
對(duì)。
R：Your order will be ready soon, thank you for calling.
您的早餐很快就好，感謝您的來(lái)電。
常用句型百寶箱
1. 訂餐服務(wù)說(shuō)明
1) Breakfast is served from 7:30 to 10:00 a.m.; lunch and dinner served from 11:00 a.m. to
11:00 p.m. .
早餐是從上午 7：30 到 10：00，午餐和晚餐是從上午 11：00 到晚上 11：00.
2) Room service is available 24 hours a day.
客房送餐服務(wù) 24 小時(shí)都提供。
3) You may dial 6 , then ask for Room Service.
請(qǐng)您先撥 6，然后告訴客房服務(wù)臺(tái)。
4) If you like ,we can make a note of your list and sent it to them. What would you like us to do ?
如果您愿意，我們可以替您記下來(lái)，在轉(zhuǎn)告他們。您希望我們?cè)趺醋瞿兀?/p>
5) There is an extra charge of 15% for room service.
客房送餐服務(wù)要加收 15％的'服務(wù)費(fèi)。
2. 詢問(wèn)客人的喜好
1) Which kind of juice would you prefer, grapefruit or orange?
您喜好哪種果汁，是西柚汁還是橙汁?
2) How would you like your eggs/steak?
您點(diǎn)的蛋/牛扒要怎樣做呢？
3) Would you like ham or bacon with your eggs?
您喜歡火腿還是咸肉夾蛋呢？
4) Would you prefer rolls or toast?
您想要早餐包還是烤面包呢？
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