三招教你輕松搞定年終績(jī)效考核(圖)
by Margaret Steen, for Yahoo! HotJobs
很多公司都有績(jī)效考核，一年一次或是一年兩次。又到年終，各單位的績(jī)效考核也陸續(xù)開始了。那么，該如何準(zhǔn)備績(jī)效考核呢？
Is your performance review just around the corner? There’s no need to panic -- but now would be a good time to prepare. 你的績(jī)效考核是不是即將來(lái)臨了？沒(méi)有必要慌張——但現(xiàn)在就該開始準(zhǔn)備了。
Experts offer these tips for making your review go more smoothly: 下面是專家們提供的建議，讓你的考核進(jìn)行地更順利：
* Assess what you already know. 評(píng)估自己已經(jīng)知道的
Ideally, you should be checking in regularly with your boss to make sure you’re doing what’s expected. 理想的情況是，你應(yīng)該和老板定期聯(lián)絡(luò)來(lái)確保你做的是老板期望的。
"The performance evaluation process should start the day you’re hired," said Janet Scarborough Civitelli, founder and president of Bridgeway Career Development. "There should not be any big surprises during the actual review." Bridgeway職業(yè)發(fā)展公司創(chuàng)辦人、主席Janet Scarborough Civitelli說(shuō)：“工作績(jī)效評(píng)估應(yīng)該從你工作的第一天開始。在考核期間不應(yīng)該大驚小怪。”
Perhaps you’re extra diligent when answering customer calls. You may think you’re on track for a stellar performance review -- but your boss could be wondering why each call takes you so long. To avoid misunderstandings like this, make sure you know what the goals are for your job and how your boss
measures success. 也許你回答客戶電話十分細(xì)心。也許你會(huì)認(rèn)為自己的考核會(huì)很出色——可是你的'老板也許會(huì)疑惑為什么每個(gè)電話會(huì)花你那么長(zhǎng)時(shí)間。要避免這樣的誤解，就得確保自己知道工作的目標(biāo)和老板評(píng)估成功的方式。
If you haven’t been talking to your boss about this, it’s not too late. Even in a few weeks, you may be able to improve in some areas if necessary. 如果你一直都沒(méi)有和老板談過(guò)這些，現(xiàn)在談還不太遲。就算距離考核只有幾周的時(shí)間，有必要的話，你也許可以在一些方面改善一下。
* Dust off your previous review.
重提上次的考核
If you had a review at this company a year ago, it probably contains a list of goals. Ideally, you will have been working on these goals this year.
如果去年有過(guò)一次績(jī)效考核，大概就會(huì)有制定一系列目標(biāo)。理想的情況下，今年你一直在實(shí)現(xiàn)這些目標(biāo)。
Often, however, you’ll realize something has changed. Perhaps a new boss gave you a new direction, or the project you were supposed to focus on got delayed. Richard Phillips, a career coach and
owner of Advantage Career Solutions, recommends making sure you have documentation for changes such as these, in case there’s a question at review time.
不過(guò)往往你會(huì)發(fā)現(xiàn)事情已經(jīng)起了變化。也許新老板給你一個(gè)新的工作方向，或你本來(lái)要致力的項(xiàng)目被推遲。Advantage Career Solutions的老板和職業(yè)教練 Richard Phillips建議人們一定要記錄下這些變化，以防考核時(shí)出現(xiàn)疑問(wèn)。
What if your boss never officially told you that your goals had changed, but instead just kept piling on other work so that you weren’t able to start the projects you discussed at your last review? It would have been best to bring this up with your boss when it happened.
萬(wàn)一你的老板沒(méi)有正式通知你的目標(biāo)已經(jīng)改變，而只是增加你的工作量，從而使你無(wú)法開始上一次考核定下的項(xiàng)目，這該怎么辦？最好在當(dāng)初(老板安排別的工作時(shí))就提出這個(gè)問(wèn)題。
If you didn’t, however, it’s important to frame your actions the right way. "Say at review time, ’I made a strategic decision that this needed more of my attention than that,’" Phillips said. "Don’t make it sound like you just forgot or you blew it off."
如果沒(méi)有，那么談?wù)撃愎ぷ鞯姆绞骄秃苤匾hillips建議：“考核的時(shí)候可以這樣說(shuō),‘我做出了一個(gè)策略上的決定，這寫工作比那項(xiàng)更需要關(guān)注’。別讓你的話聽上去像是你忘記了或你辦糟了。”
* Learn how your company works. 了解企業(yè)的工作方式
At some companies, negative comments on performance reviews are uncommon, so anything that’s not glowing is cause for concern. Other companies give every worker areas for improvement. 有些公司的績(jī)效考核一般不會(huì)有反面的評(píng)價(jià)，所以任何不華麗的辭藻你都該考慮一下。另一些公司會(huì)給每個(gè)員工改進(jìn)的空間。
"You definitely need to know how the process works at your company," Civitelli said. But you need to gather your information in an "emotionally intelligent" way. Don’t badger your boss about whether a certain action will get you a 5 instead of a 4 on your review -- it makes you seem more concerned about your evaluation than about helping the company. Civitelli說(shuō)：“你一定要了解公司的工作流程”。但是，你需要“聰明地”收集信息。不要總問(wèn)老板某個(gè)行為會(huì)讓你的考評(píng)得“5等”還是“4等”——這會(huì)讓你看上去更關(guān)心績(jī)效評(píng)估而不是怎樣幫公司做到更好。
* Make your case in writing. 寫份書面材料
Many times you’ll be asked to fill out a self-assessment before your review. If that’s not part of your company’s process, it’s still a good idea to write a summary of your achievements for your boss before the review. 很多時(shí)候，公司會(huì)要求你在考核前填寫自我評(píng)估。如果這不是你公司流程一部分，在年終績(jī)效考核前寫一份業(yè)績(jī)總結(jié)報(bào)告也是一個(gè)好辦法。
"There’s an art to doing that," Civitelli said. "You don’t want to be too apologetic, but you also don’t want it to appear that you’ve never thought about anything to improve on." Civitell說(shuō)：“這是一門藝術(shù)。你不想表現(xiàn)得太謙虛；但也不希望看上去從來(lái)沒(méi)有考慮過(guò)還有任何提高的方面。”
Phillips suggests that any time you mention a weakness, "say what you are doing about it." Phillips建議任何時(shí)候提及一個(gè)弱點(diǎn)，“都要說(shuō)自己正在采取措施。”
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