職場秘籍：面試遭刁難的十大應對技巧

　　The interview is undoubtedly the most important part of your job search. Your network and your resume may help you get your foot in the door, but you've got to ace the interview to get the job. What happens, though, if your interviewer is -- gulp! -- mean or abrasive?
　　面試無疑是找工作中最重要的部分。網(wǎng)絡和簡歷是工作的敲門磚，但是要得到這份工作，你還需要在面試中表現(xiàn)出色。但是如果面試官很刁難怎么辦呢？
　　Read on for advice from job-search experts and learn how to save the day -- and when you should walk away。
　　讀讀以下專家的意見----怎樣轉(zhuǎn)危為安？何時該明智的選擇離開？
　　1. Remain calm. Job-search mentor Roberta Chinsky Matuson of Human Resource Solutions suggests, "Take a moment to compose yourself. Then simply answer the question using a calm tone. Eventually the person will stop being so hostile, particularly if you are responding in a way that is not giving them any fuel for their fire."
　　保持冷靜。人力資源解決方案公司求職顧問Chinsky Matuson說："先調(diào)整一下自己的情緒，然后用冷靜的語氣簡單的回答他的提問。 特別是如果你的回答讓面試官無從刁難的話，他最終就不會再對你有敵意了。
　　2. Watch what you say. "Do not let an interviewer's tone push you over a ledge to potentially say things that you may later regret. Remember that business networks of people are wide and expansive, and your negative response or behavior in an interview could have lasting repercussions in wider circles," says Justin C. Honaman, a strategic business process and technology professional。
　　注意你說的話。Justin C. Honaman精通業(yè)務流程和專業(yè)技術，他建議說："不要因為面試官的語調(diào)，而說出一些自己可能會后悔的話。記住，職業(yè)人士的社交關系網(wǎng)廣泛而富有不斷變化的可能性，你在面試中的不良表現(xiàn)可能會在更大的職業(yè)圈內(nèi)給你帶來持續(xù)的壞影響。"　　
　　3. Remain confident. Stephen R. Balzac, president of 7 Steps Ahead, an organizational development firm, says, "The more confident you are, the easier it is to operate on the assumption that you're not dealing with malice. That gives you the room to ask the interviewer if there's something wrong or if this isn't a good time. Frequently, what comes off as hostility is due to something else entirely: The interviewer may be distracted, upset about something else, have a tight deadline, etc. In one case, an interviewer's young son was extremely ill and when offered a chance to reschedule, he jumped at it."
　　保持自信。Stephen R. Balzac，在一家組織與發(fā)展公司的工作。他說："你越自信的話，將面試官的敵意當著空氣處理起來就越簡單。這樣，你可以心平氣和的問面試官是不是哪里出錯了，還是現(xiàn)在面試的時機不恰當。面試官的敵意經(jīng)�？赡苁且恍┡c面試完全無關的事情造成的：可能他心情很差，為什么事情而難受，或者工作交期催得很急等等。比如有一次，一位面試官的兒子得了重病，如果你和他重新約下一次面試的話，他會馬上同意的'。"
　　4. Get to know your interviewer. "If a vein is popping out of your potential new employer's head, ask questions directly related to the interviewer, such as, 'How long have you been with the company? What role did you have when you started? Tell me the story of working your way up,'" says career consultant Angela Lussier of 365 Degrees Consulting. "If you get her talking about herself, you can quickly turn her lion's roar into a kitten's meow."
　　主動去了解你的面試官。"當你的潛在雇主開始不耐煩的時候，問一些和他有直接關聯(lián)的事情，如：‘您在公司工作幾年了？剛開始的時候您從事什么職位呢？可以告訴我您在工作中的處事方式嗎？"365°咨詢公司的職業(yè)顧問Angela Lussier如此建議。他還說："如果你可以讓你的潛在雇主開始談自己的事情，那她馬上會從一個發(fā)怒的母老虎變成一個溫順的小貓咪。"
　　5. Address the issue. "The best thing someone can do when faced with a hostile interviewer is pause and ask if he/she has done/said something to upset or irritate the person conducting the interview. Usually, people don't realize that they are coming across in such an off-putting way, and they quickly adjust when the issue is raised, but gently," suggests Donna Flagg, workplace expert and founder of The Krysalis Group, a business and management consulting firm。
　　解決爭端。Donna Flagg是一位職場專家，他創(chuàng)辦了一家名為Krysalis Group的職業(yè)和管理咨詢公司。他說："當你面對一位有敵意的面試官時，最好的方法就是停下來，問問他/她，是不是你在面試中說了什么讓他生氣的話冒犯到他了？很多時候，人們并沒有認識到自己正在說的話(做的事情)會讓人不愉快。當他們意識到以后，就會馬上不著痕跡的調(diào)整過來。"
 

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