銀行英語教程Unit 9 回答客戶問題

時(shí)間：2020-11-12 12:18:58 商務(wù)英語我要投稿

銀行英語教程Unit 9 回答客戶問題

我們都知道銀行作為服務(wù)行業(yè)，服務(wù)水平會(huì)決定銀行的水平。所以今天方向標(biāo)銀行英語為大家講解一下，第9單元：如何回答客戶問題。

銀行英語教程Unit 9 回答客戶問題

Customer: Excuse me , but can I draw on my account for payment of things I buy in China ?
顧客：勞駕，請(qǐng)問我能不能提取存款嘗付我在中國買東西的費(fèi)用？

Clerk: Certainly, sir. How much do you draw?
職員：當(dāng)然可以，先生。您要取多少錢？

Customer: RMB 8,000 please. Would you please tell me my balance?
顧客：請(qǐng)給我人民幣8，000元。請(qǐng)把我?guī)ぬ?hào)上的'節(jié)余金額告訴我好嗎？

Clerk: Yes, sir. Your balance is RMB 34,000.
職員：好的，先生。你的帳戶余額是人民幣34000元。

Customer: I am sorry, but may I ask one more question?
顧客：對(duì)不起，我能不能再問一個(gè)問題？

Clerk: Of course, please do. What is it?
職員：當(dāng)然可以了。請(qǐng)問是什么問題？

Customer: What is the interest rate for the saving account?
顧客：儲(chǔ)蓄存款的利率是多少？

Clerk: The detailed information is on the board. Please go and see it.
職員：詳細(xì)的情況在那塊利率牌上。請(qǐng)去那里看看吧。

Customer: Many thanks.
顧客：非常感謝。

Customer: Excuse me, but could you help me?
顧客：對(duì)不起，能幫我一個(gè)忙嗎？

Clerk: With pleasure. What can I do for you?
職員：很高興為您效勞。我能為您做些什么？

Customer: Could you tell me where I can find Mr Zhang?
顧客：請(qǐng)告訴我張先生在哪里，好嗎？

Clerk: Sure Miss. Mr Zhang is upstairs.
職員：沒問題，小姐。張先生在樓上。

Customer: Thank you very much.
顧客：非常感謝。

Clerk: Not at all, miss.
職員：不客氣，小姐。

Customer: Do you charge for cheques?
顧客：請(qǐng)問，兌換支票你們收手續(xù)費(fèi)嗎？

Clerk: Yes we do. Each cheque you write will cost RMB 2.
職員：是的，我們收手續(xù)費(fèi)。您每開一張支票就要花人民幣2元。

Customer: Do I have to deposit a large sum of money if I want to open a chequing-savings account?
顧客：如果我要開一個(gè)支票儲(chǔ)蓄帳戶，我必須存一大筆錢嗎？

Clerk: Not necessarily, sir.
職員：不一定的，先生。

Customer: Regarding the interest rate, what is the difference between a savings account and checking account?
顧客：在利率方面，儲(chǔ)蓄存款和支票存款有什么不同？

Clerk: Not big difference, sir.
職員：沒有太大的區(qū)別，先生。

Customer: I see. I would like to open a checking account. Will 300 dollars be enough for a minimum deposit?
顧客：我知道了。我想開一個(gè)支票存款帳戶。300美圓作最低存款額夠了嗎？

Clerk: Definitely.
職員：足夠了。

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