精選商務(wù)英語(yǔ)口語(yǔ)的匯總
Conversations
Dialogue 1
O: International Trading Co. . Good morning.
L: Good morning. May I speak to Mr. Smith, please?
O: May I ask who’s calling, please?
L: This is Miss Li from the United Textiles.
O: Just a minute, Miss Li.
(Switches lines) Mr.Smith,
Miss Li from United
Textiles wants to speak to you.
S: Put her through, please. Hello, Mr. Smith speaking.
L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent me……
-- 這是國(guó)際貿(mào)易公司。早上好。
-- 早上好。我想和史密斯先生 通話,可以嗎?
-- 請(qǐng)問(wèn)您是哪位?
-- 我是聯(lián)合紡織品公司的 李小 姐。
-- 請(qǐng)稍候,李小姐。(轉(zhuǎn)線路)
史密斯先生,聯(lián)合紡織品公 司的李小姐想和你通電話。
-- 請(qǐng)把電話接過(guò)來(lái)。你好,我 是史密斯先生。
-- 早上好,史密斯先生。我打 電話是為了你寄給我的那份 協(xié)議草案……
Dialogue 2
A: Marketing Manager’s Office. Can I help you?
B: Mr. Smith, please.
A: Sorry, he is out.
B: What time do you expect him back then?
A: Sorry, I am not sure. Can I take a message?
B: No, thanks. I will call back later.
A: That’s fine. Please call again later.
B: OK. Thank you. Goodbye.
-- 這是營(yíng)銷經(jīng)理辦公室。請(qǐng)問(wèn) 有什么事嗎?
-- 請(qǐng)史密斯先生接電話。
-- 對(duì)不起,他出去了。
-- 那你估計(jì)他什么時(shí)候回來(lái)?
-- 對(duì)不起,我不清楚。你要留 個(gè)口信嗎?
-- 不用了,謝謝,我待會(huì)再打過(guò)來(lái)。
-- 那好。請(qǐng)過(guò)會(huì)兒再打來(lái)吧。
-- 好的。謝謝你。再見。
Dialogue 3
A: United Development Corp. May I help you?
B: I’d like to speak to Mr. Smith, please.
A: Who shall I say is calling, please?
B: This is Miss Zhang from ABC Corp.
A: I’m sorry, Miss Zhang, but Mr. Smith is not in at the moment.
B: When will he come in, do you know?
A: I suppose he won’t be in until 11:00.
B: May I leave a message?
A: Certainly.
B: Please ask him to give me a call as soon as he returns. He has my number.
A: Very well, Miss Zhang, I’ll do that.
B: Thank you. Goodbye.
-- 聯(lián)合開發(fā)公司。您有什么事 嗎?
-- 我想和史密斯先生通電話。
-- 可以告訴我您是哪位嗎?
-- 我是ABC公司的張小姐。
-- 對(duì)不起,張小姐,史密斯先生 現(xiàn)在不在。
-- 他什么時(shí)候來(lái),你知道嗎?
-- 我估計(jì)他要到十一點(diǎn)才會(huì)來(lái)。
-- 我可以留個(gè)口信嗎?
-- 當(dāng)然可以。
-- 他一回來(lái)就請(qǐng)他給我回個(gè)電話。 他有我的電話號(hào)碼。
-- 好的,張小姐。我會(huì)的。
-- 謝謝。再見。
Dialogue 4
A: Is Mr. Zhang there, please?
B: Sorry. I can’t hear you. Would you please speak a little louder?
A: I said, is Mr. Zhang there?
B: Mr. Smith, the line is bad. Don’t hang up, please. I’ll have the call transferred to another line.
-- 請(qǐng)問(wèn)張先生在嗎?
-- 對(duì)不起。我聽不清楚。請(qǐng)說(shuō) 大聲一點(diǎn)好嗎?
-- 我是問(wèn),張先生在嗎?
-- 史密斯先生,電話線路不清 楚。請(qǐng)別掛,我把電話轉(zhuǎn)到 另一條線路上去。
Dialogue 5
A: (on the phone) Hello? Smith here.
B: Oh, Mr. Smith, my name is Melva Miller. You don’t know me, but I’m a friend of Mike Black.
A: Oh, yes?
B: When I told Mike I was coming to live here he gave me your name, and suggested that I give you a ring. I was wondering if you could give me some advice.
A: I’ll be pleased to if I can. What can I do for you?
B: Well, I’m looking for a place to live. Mike thought that as you’re an estate agent you might know of something suitable.
A: Yes, I think I can help you. Why don’t you come round and see me? Do you know where my office is?
B: Yes. I’ve got the address.
A: Good. Where are you now?
B: I’m at the post office.
A: Oh, well, that’s just a few minutes walk from my office. Come round and see me now.
B: Thank you very much, Mr. Smith.
A: Not at all.
-- 您好,我是史密斯。
-- 哦,史密斯先生,我是梅爾薇·米勒。您不認(rèn)識(shí)我,但我是邁克· 布萊克的一個(gè)朋友。
-- 哦,是嗎?
-- 當(dāng)我告訴邁克我要來(lái)這里時(shí),他給我您的名字,他還建議我給您打 個(gè)電話。我想知道您能否給我一些建議。
-- 如果可以的話,我很樂(lè)意。我能為您做點(diǎn)什么?
-- 哦,我在找一個(gè)住的地方。邁克想您是一位房地產(chǎn)商,可能知道 一些合適的信息。
-- 是的,我想我能幫你。你為什么不過(guò)來(lái)找我呢?您知道 我的.辦公 室在哪里嗎?
-- 是的,我有地址。
-- 太好了,你現(xiàn)在在哪里?
-- 我在郵局。
-- 哦,那里離我這里走路才幾分鐘,F(xiàn)在過(guò)來(lái)找我吧。
-- 非常謝謝你,史密斯先生。
-- 不客氣。
Dialogue 6
A: Good morning. Marketing Department. Can I help you?
B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven’t arrived yet.
A: Oh, I’m sorry, Sir. I’ll check it immediately. Can I have your full name, address and phone number?
B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198.
A: Thank you, Sir. I’ll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies.
B: Oh, that’s all right. I’ll be waiting for your call. Bye-bye.
A: Bye-bye and thank you for calling.
-- 早上好,市場(chǎng)部,有什么可以幫忙的嗎?
-- 早上好,我是庫(kù)巴特先生。我一個(gè)星期前訂購(gòu)了五桶純凈水,但是 還沒(méi)有到貨。
-- 哦,對(duì)不起,先生。我立刻查一下。您能告訴我您的全名、地址 和電話號(hào)碼嗎?
-- 好,布魯斯·庫(kù)巴特,金陵路480號(hào),5653-0198.
-- 謝謝你,先生。我會(huì)檢查一下我們運(yùn)輸部,將在十五分鐘或者二十 分鐘內(nèi)給您打電話。請(qǐng)接受我們真誠(chéng)的道歉。
-- 哦,沒(méi)關(guān)系。我會(huì)等您的電話,再見。
-- 再見,謝謝您打電話過(guò)來(lái)。
Words and Expressions
draft [ drB:ft ] 草稿
agreement [ E5^ri:mEnt ] 協(xié)議,協(xié)定
bother [ 5bCTE ] 麻煩,打擾
hang up / hang on 掛斷電話/不掛斷電話
step out 暫時(shí)離開
hold the line (打電話時(shí))不掛斷
extension [ iks5tenFEn ] (電話)分機(jī)
tie up (工作等)把……纏住,使無(wú)法脫身
cut off (指電話)通話被中斷
reconnect [ 7ri:kE5nekt ] 使重新接通
follow [ 5fClEu ] 聽懂,領(lǐng)會(huì)
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