劍橋中級商務英語口語模擬
中級：劍橋商務英語口語模擬
PhaseIICARD
A:WHATISIMPORTANTWHEN
Planningapresentation
Findingoutabouttheaudience
Researchingthetopic
B:WHATISIMPORTANTWHEN…?
Aimingtoimprovecustomerservice
Stafftraining
Customersatisfaction
C:WHATISIMPORTANTWHEN…
Managingaproject
Encouragingteamwork
KeepingtoschedulePhaseIIICard
ProgrammeforNewStaff
Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.
Youhavebeenaskedtohelppreparetheprogramme.
Discussthesituationtogether,anddecide:
Whatshouldbecoveredbythetrainingprogramme
Howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible
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