商務(wù)談判：著裝與酒店情景
1.Dressing for Business商務(wù)著裝主題對(duì)話
D1
Did you see the way that Brian came to work yesterday? Ever since he came back from that conference in Silicon Valley, he's been coming to work dressed in jeans and sweatshirts. It's like he's decided to make himself at home in his office. I don't know how long it'll take before the management talks to him about it.
He was really influenced by the way they do things on the west coast. I guess the working atmosphere is a lot more relaxed and casual in California. It comes from the information technology industry.. there isn't such a large division between home and office, so people want to work in the clothes they feel more relaxed in.
Maybe so, but it seems kind of strange, which the rest of us in white shirts, dark suites, and ties.
It's not as bad as that...We are allowed to wear more casual jackets and trousers. Besides, didn't you hear what Brian found on his desk this morning?
What's that?
Management decided to give him four brand new white shirts. That's their way of telling him that his new style of dressing down is not quite acceptable.
D2
Even if our company didn't have a dress code, I still think people would wear formal clothing to work.
I wouldn't be so sure... People want to wear what they feel most cofortalbe in.
Maybe that's ture for some positions, but I think the marketing and sales staff would definitely not agree. They dress for success? You can't go out on a sales cal if you are dressed in jeans. It's just not respectful to you client.
I think what you wear is so overrated. I would rather have a down-to-earth, honest and solid sales person than a painted, patent leaather, designer suite salesman.
It's not as simple as that. People judge you by your appearance, whether you like it or not. So dressing professional is being prefessional. The image that you portray to others is so important in business. It's your imag and how others perecive you that makes the difference between landing or lossing a sale.
Maybe you're right, but I'll take my sneakers and jeans any day!
2. Hotel Situations酒店情景主題對(duì)話
Dialogue 1
F:Hello,welcome to prise star hotel.how may I do for you?
M:Hi,yes,I have a reservation.My secretary called and booked a room a couple of weeks ago,the reservation should be for a double bed,none smoking room.
F:And what name of reservation made under?
M:It should be under Steve Jhonson
F:Mmm,let me see,it seems there is no Jhonson listed a room for tonight,is there any other name that you reservation list under?
M:No,here is the confirmation number,would that help?It is 898007,I had the room booked with visa cold card.
F:Ah,yes,here it is,you have a standard double room,non smoking on the 3rd floor,I just need to see some anditification and the credit card you booked the room with if you don’t mind.
M:Sure,here it is.would it be posible to check out and pay the bill in the morning,also,what time is brack served?
F:There is a continent for breakfast from 6:00am to 10:00am,is in the larby.
Also you can pay your bill in the morning,but we require a 20% depart it of front,but I can just keep a record of your credit on file.Ok,I’ve got you on set up if you could just sign here,and in a show here,here is your room key,anything else I can do for you?
M:Yes,could you call me a taxi please?
Dialogue 2
M:Excuse me,can you help me?I’d like to change my room if possible,I couldn’t sleep at all last night,the pepole in the room next mine were making a lot of noise,also if all the possible,I’d like the room doesn’t look at the street,between the noisy neighbor and high away outside,I didn’t sleep but wake.
F:I am so sorry to hear that sir,let me check and see what is available,what room,what room are you in now?
M:I’m on the 6th floor,room 698,I’v have many problems with that room,just this morning, I called someone up to 5th to assure the bathroom,it didn’t work,and it still doesn’t work.
F:Oh,dear, well,it looks likely we have a few room for available,can I put you into a room on 17th floor?it has a backhole and it doesn’t face the high way.
M:Ok,that would be very nice!What do I need to do for transfer?
F:Let me check you out of your old room,you have to sign here,and acknowledge these changes and also the charges for your previous room.
Then I can hold you up to room 1780.
M:Mmm,I don’t think the charges are right,can you explain them please?
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