negotiation skills(談判技巧)

 negotiation skillsUsing   effective questioning     問一些有建設(shè)性的問題
 
　　問一些有建設(shè)性的問題是成功協(xié)商議題的基石。
這是給了雙方一個(gè)機(jī)會(huì)來表明雙方各自在關(guān)鍵議題上的態(tài)度，
例如目標(biāo)及期望。多問一些開放式的問題將可以盡早給予彼此闡述觀點(diǎn)的機(jī)會(huì)。
例如，你可以這樣問"What are you hoping to achieve today?"  
　　
Recovering from offending someone     克服對(duì)方敵對(duì)意識(shí) 

　　談判中往往會(huì)遇到對(duì)方強(qiáng)烈的敵對(duì)意識(shí)，這時(shí)候你必須設(shè)法克服它。
通常的方法是接受對(duì)方的“排斥”，但將之轉(zhuǎn)化為正面的作用。
你可以說"If I seemed sharp a few moments ago,be assured that it was only due to my 
determination to make this work."

Showing humility   展現(xiàn)親和力  

　　談判是雙方溝通的過程，所以必須避免陷于一連串的"I’ m right,you’ re wrong"的情形。展
現(xiàn)親和力尊重那些對(duì)象，千萬不要裝做已有所有答案，請(qǐng)把一些議題的控制權(quán)讓給別人
你可以說"That’ s more your area of expertise than mine,so I’ d like to hear more."
  
Recovering from negotiation breakdown   讓談判“起死回生”  

　　當(dāng)對(duì)方因憤怒、怨恨或不愿意聆聽而使得雙方關(guān)系瀕臨決裂的時(shí)候，要特別注意à回具有建設(shè)性的對(duì)談。承認(rèn)錯(cuò)誤并且展現(xiàn)誠意是讓談判起死回生的好辦法。
你可以說"What happened last week was unacceptable as it was unintentional.Shall we 
move on?"

In business,skilled negotiation can be the difference between making 
a million dollar contract and being fired.Here are some effective pointers to 
help you come out on top in the negotiation process
 

【negotiation skills(談判技巧)】相關(guān)文章：

Negotiation Skills Test07-18

Skills in Business Negotiation07-07

Negotiation Skill談判技巧12-08

職場(chǎng)英語：Skills in Business Negotiation12-10

Nine tips for improving negotiation skills07-07

Do personality traits affect negotiation skills?02-15

Successful Negotiation Skills Training Starts with a Well-or02-10

談判薪水/salary negotiation11-13

Five Critical Negotiation Skills You Won’t Learn Anywhere E07-07

價(jià)格談判英語對(duì)話 Price Negotiation12-13